Payment Method

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In an effort to reduce the spread of COVID-19and protect the health and safety of our citizens and employees, city facilities are temporarily closed to public access until May 15th, 2020.  We will not be accepting in-person payments until May 15th, 2020.  Please use one of the following methods to make your payment.  Thank you for your understanding. 

 

Payment Methods:

Pay Online
You can make  an online payment 24 hours a day, 7 days a week using Visa, Mastercard or Discover.  Your account number and pin number are located at the top right corner of your bill.  You can also view your bills, water usage, payment history etc while online.  View and Pay my Utility Bill Online

 
***Auto draft your account using your debit card, credit card or bank account***

This is a free service that automatically drafts payment from a customer's bank account or credit card on the bill due date.  View and Pay my Utility Bill Online .
 
Using the link above: 

  • Enter your account number and pin number located at the top right corner of your bill. 
  • Click on Action to Perform.
  • Click on Register for Additional Services. You will need to change your password if this is the first time to set up your online account.
  • Click on Action to perform again to update your account with your bank or debit/credit card information. 

 

Pay by Mail

Please mail your check - made payable to "City of Richland Hills" - with remittance stub to:

City of Richland Hills
PO Box 734134
Dallas, Texas 75373-41

**Please make sure your full account number is on your check and include your payment coupon with your payment.  The account number is located at the top right corner of the bill.

 
Drop Box
Check or money order payments may be placed in the drop box located on the East side of City Hall.  This box is checked several times per day.  Do not place cash in the drop box.  
 

 

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