On November 8, 2016, residents of Richland Hills voted to withdraw from the Fort Worth Transportation Authority (FWTA). This election was called by the City Council after they received a petition from residents, which required them to call the election.

Richland Hills now uses a third-party transportation provider for residential transportation services. Information on trip reservations is detailed below. Residents cannot make a transportation reservation until they have received notification from the City that they are approved to use the system.

Transportation Guidelines

  1. Purpose
  2. Service Area for Mobility Impaired Passengers
  3. Service Area Senior Passengers
  4. Hours of Operation
  5. Eligibility
  6. Fares
  7. Scheduling Trips
  8. Policies
  9. Recognized Holidays
  10. Inclement Weather

The purpose of the transportation provided by the City of Richland Hills is to provide transportation to essential services within the service area. The service may be used for medical appointments, employment, essential shopping and socialization purposes.