On April 9th, 2012 the City of Richland Hills consolidated it's dispatch center with the city of North Richland Hills. In the following months, Haltom City and Watauga joined the consolidation. The dispatch center answers emergency and non-emergency telephone calls from a combined population over 140,000 people that covers 38 square miles.
- To report traffic signal light malfunctions or timing problems (for all Richland Hills traffic signal lights except at Glenview Dr/Ruth Rd or Glenview Dr/Booth Callaway Rd) please contact the Texas Department of Transportation Dispatch Office at 817-370-6656.
- To report traffic signal light malfunctions or timing problems for Glenview Dr/Ruth Rd or Glenview Dr/Booth Callaway Rd please contact Dispatch at 817-281-1000.