Payment Method

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Payment Methods

Pay Online
You can make an online payment 24 hours a day, 7 days a week using Visa, MasterCard or Discover.     Your account number and pin number are located at the top right corner of your bill.  You can also view your bills, water usage and payment history while online.View and Pay my Utility Bill Online

 
Pay by Bank/Credit Card Draft
This is a free service that automatically drafts payment from a customer's bank account or credit card on the bill due date.View and Pay my Utility Bill Online .

  • Enter your account number and pin number located at the top right corner of your bill. 
  • Click on Action to Perform.
  • Click on Register for Additional Services. You will need to change your password if this is the first time to set up your online account.
  • Click on Action to perform again to update your account with your bank or credit card information. 

Pay by Mail
Please mail your check - made payable to "City of Richland Hills" - with remittance stub to:

City of Richland Hills
PO Box 734134
Dallas, Texas 75373-4134

Please make sure your account number is on your check and include your payment coupon with your payment.  The account number is located at the top right corner of the bill.

Drop Box
Check or money order payments may be placed in the drop box located on the East side of City Hall.
 
In Person at City Hall
Payments made using cash, check, money order or credit card can be made in person at the Utility Customer Service Office at City Hall, 3200 Diana Drive, Richland Hills, Texas.

 

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