During normal working hours (M-F/8:00 a.m.-5:00 p.m.), report areas that may be dangerous to pedestrians or vehicles to the Public Works Department (817) 299-1830. After 5:00 p.m., and on weekends or holidays, report emergency situations to the Police Department at (817) 299-1880.

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If your sewer backs up, please call the Public Works Department as soon as possible. The City will come out and check the main line first. If it is not a problem with the main line, then you will be responsible for contacting a plumber to correct the problem. After hours, call the Police Department, 299-1880.

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If you have a water leak, contact the Public Works Department. Public Works will check your water meter. If they determine that the problem is not City related, you will then have to contact a plumber.

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The City compiles a list of curbs and gutters to be repaired or replaced. Each year the list is prioritized according to need. The list is not on a first come, first serve basis and only a certain amount of funding is available in the budget each year. You can call Public Works to have your curb and gutter added to the list. It will be reviewed and you will be placed on the list accordingly. Please be advised that the list is re-prioritized each year. Which means that if you are number 10 on the list this year and funding runs out before your curb & gutter is repaired, the list may not be in the same order the next year. Some addresses may have been added the next year that are in worse condition than yours.

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Oncor is responsible for repairing and installing street lights in the City. They can be contacted by calling 1-888-313-4747 or reports can be made online at Streetlight outage reporting web site: http://www.oncor.com

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