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This page is designed to provide you with an alphabetical directory of helpful
information on the wide variety of community services available to Richland Hills
citizens as well as answers to frequently asked questions.
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AARP CHAPTER #1526
The Richland Hills AARP Chapter #1526 meets every Thursday at the Community Center. All Seniors are invited. For more information call : (817)284-7134.
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Abandoned Vehicles
To report an abandoned vehicle on a public street:
Police Department
6700 Baker Blvd.
Richland Hills, TX 76118
(817) 299-1880
To report junk vehicles on private property:
Community Development
Code Enforcement Officer
3201 Diana Drive
Richland Hills, TX 76118
(817) 299-1870
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Accidents – Traffic
For information about traffic accidents or to obtain copies of traffic accident reports:
Police Department
6700 Baker Blvd.
Richland Hills, TX
(817) 299-1880
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Adopt-A-Spot
Sponsored by Keep Richland Hills Beautiful, the program encourages local residents to cleanup and maintain public areas such as medians, vacant lots, and boulevards.
For further information, contact:
Keep Richland Hills Beautiful
Judy Allen
(817) 299-1830
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Ambulance Service
The City of Richland Hills operates an advanced life support mobile intensive care system utilizing trained paramedics. Non-emergency transfers are handled by private ambulance companies.
For emergency service: DIAL 911
Ambulance Billing Information:
Fire Department – Administration
3201 Diana Drive
Richland Hills, TX 76118
(817) 299-1850
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Animal Control
It is a violation of city code to allow pets to run at large. All cats and dogs are required to be licensed annually by the City. Animal bites should be reported to Animal Control, as well as reports of cruelty to animals.
Animal Control Officer – Alan Bain
Animal Service
7049 Baker Blvd.
Richland Hills, TX
(817) 299-1893
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Animal Services Center
The Animal Services Center is located at 7049 Baker Blvd. For information regarding pet adoption, licensing, or claiming impounded animals, contact the Animal Control Officer.
Animal Control Officer – Alan Bain
Animal Services Center
7049 Baker Blvd.
Richland Hills, TX 76118
(817) 299-1893
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Beautification
Beautification projects are handled by the Keep Richland Hills Beautiful Commission.
Keep Richland Hills Beautiful
Judy Allen
(817) 299-1830
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Bids
To be placed on the City’s Master Bidder’s List, a request in writing must be submitted to the following address, or may be faxed to 817-299-1803:
City of Richland Hills
Attn: City Secretary
3200 Diana Drive
Richland Hills, TX 76118
(817) 299-1810
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Birdville Independent School District (BISD)
Birdville Indepentdent School District http://www.birdville.k12.tx.us/
Administrative Offices
6125 E. Belknap
Haltom City, TX 76117
(817) 547-5700
Schools located within Richland Hills:
Jack C. Binion Elementary School
3900 Norton Drive
Richland Hills, TX 76118
(817) 547-1800
Richland Elementary
3250 Scruggs
Richland Hills, TX 76118
(817) 547-2000
Richland Middle School
7400 Hovenkamp
Richland Hills, TX 76118
(817) 547-4400
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Birth Certificates
Effective April 3, 2006, contact Tarrant County for the filing of birth and death http://www.tarrantcounty.com/eCountyClerk/ or call (817) 884-1111.
Certified copies of BIRTH certificates for births occurring anywhere in Texas may be obtained at the City of Bedford located at 2000 Forest Ridge Drive, Bedford, Texas, or at the City of North Richland Hills, 7301 Northeast Loop 820, North Richland Hills, Texas.
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Budget
The operating budget for the City is adopted annually by the City Council. The fiscal year begins October 1st and ends September 30th of the following year. Public hearings are held during the budget process. A copy of the budget is available for public viewing at the City Secretary’s Office and the Library as well as on the web site http://www.richlandhills.com/budgetPublic.htm.
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Building Inspections/Permits
A building permit is required for any new construction, remodeling, changes or additions to structures including plumbing, signs, fences, retaining walls, swimming pools, storage buildings, rewiring, electrical, or mechanical work.
For information about building permits and inspections, contact:
Community Development
3200 Diana Drive
Richland Hills, TX 76118
(817) 299-1870
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Cable Television
Charter Cable has a franchise to provide cable television service to Richland Hills residents. Information and news items originating from the Richland Hills City Hall can be found on Channel 27. The City Secretary is the City’s liaison representative for Charter Cable.
To inquire about service/repair:
Charter Cable - (866) 937-2427
4800 Blue Mound Road
Fort Worth, TX 76106
To inquire about billing:
Charter Cable
(866) 937-2427
City Secretary
(817) 299-1810
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Capital Improvement Plan
The City of Richland Hills has a program for capital improvements to city buildings and facilities, streets, traffic control, parks, and water and sewer facilities.
For information about specific projects, contact the Public Works Department.
Public Works
6700 Rena Drive
Richland Hills, TX 76118
(817) 299-1830
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Chamber of Commerce
The Northeast Tarrant Chamber of Commerce has information on local business conditions, research studies, lists of businesses, trade associations, maps, and entertainment.
Northeast Tarrant Chamber of Commerce
5001 Denton Highway
Haltom City, TX 76117
(817) 281-9376
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Charter
The City of Richland Hills operates under a "Home Rule Charter" approved by voters in August 1986. The Charter provides for the Council-Manager form of government and enumerates the powers and duties of the City Council and City departments. The Charter was amended on May 3, 1993 and May 9, 1995.
For further information about Charter provisions, contact:
City Secretary
(817) 299-1810
3200 Diana Drive
Richland Hills, TX 76119
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City Council
Regular City Council meetings are held on the second and fourth Tuesday of each month at 7:00 p.m. in the City Council Chambers, City Hall, 3200 Diana Drive.
City Council meetings are broadcast live on Charter Cable Channel 27.
A copy of the agenda for each meeting is posted at City Hall for public viewing at least 72 hours prior to all scheduled meetings.
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City Hall
The Richland Hills City Hall is located at 3200 Diana Drive. It houses the City Council Chambers, and the offices of the Mayor, City Manager, City Secretary, Community Development, Finance, Utility Billing/Collection, and the Municipal Court. Office hours are Monday – Friday, 8:00 a.m. to 5:00 p.m.
City Hall
3200 Diana Drive
Richland Hills, TX 76118
(817) 299-1800
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Civil Defense
See Emergency Management
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Crime Prevention/Watch
Supported by an eight member citizen crime prevention board, the Richland Hills Police Department provides many services related to crime:
For information about Crime Prevention programs and activities:
Police Department
6700 Baker Blvd.
Richland Hills, TX 76118
(817) 299-1880
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Death Certificates
Effective April 3, 2006, contact Tarrant County for the filing of birth and death http://www.tarrantcounty.com/eCountyClerk/site/ or call (817) 884-1111.
Certified copies of BIRTH certificates for births occurring anywhere in Texas may be obtained at the City of Bedford located at 2000 Forest Ridge Drive, Bedford, Texas, or at the City of North Richland Hills, 7301 Northeast Loop 820, North Richland Hills, Texas.
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Drainage Maintenance
For drainage maintenance problems on city streets or right-of-ways:
Public Works Department
6700 Rena Drive
Richland Hills, TX 76118
(817) 299-1830
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Driver’s License
Texas Department of Public Safety
624 Northeast Loop 820
Hurst, TX 76054
(817) 284-1490
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Dump
See Landfill
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Easements
Property owners are generally prohibited from encroaching into utility or other easements. For information about utility easements, contact the appropriate utility company. For water, sewer, or drainage easements, contact:
Public Works Department
6700 Rena Drive
Richland Hills, TX 76118
(817) 299-1830
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Elections
Regular municipal elections are held the second Saturday in May at the Richland Hills Community Center located at 3204 Diana Drive. For information and Early voting applications:
City Secretary
3200 Diana Drive
Richland Hills, TX 76118 ,br>
(817) 299-1811
For information on county, state and national elections:
Tarrant County Clerk
(817) 884-1753
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Emergency
Ambulance – 911
Fire – 911
Police – 911
Other important Emergency Numbers:
Water/Sewage/Streets/Drainage
(After 5:00 p.m.) – (817) 299-1894
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Emergency Management
The Fire Department is the coordinator for the entire City’s emergency management activities.
For additional information, please contact:
Fire Department
3201 Diana Drive
Richland Hills, TX 76118
(817) 299-1850
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Flood Plain Information
The City of Richland Hills participates in the Federal Flood Plain Program.
For Information, contact:
Community Development Office
(817) 299-1870
3200 Diana Drive
Richland Hills, TX 76118
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Garage Sales
A permit is required and can be obtained from the Community Development Department for $3.00 with a limit of four sales per year.
Community Development
3201 Diana Drive
Richland Hills, Tx 76118
(817) 299-1870
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Garbage Service
The City contracts garbage disposal services with outside firms. Currently, Allied Waste Systems, Inc., is franchised to operate within the City of Richland Hills limits. Trash collection days are Tuesdays and Fridays. Recyclables are collected once a week on Friday. Garbage service fees are paid on the water bill.
Effective April 17, 1998 Allied Waste Service began its’ new "TAKE ALL" service. Allied Waste will now take all items placed at the curb as long as they are containerized in a can, bag, or box. Bulky items will now be collected on your regular trash day. You will no longer have to wait for the annual cleanups or take trips to the landfill. Bulky items include furniture, water heaters, appliances, and other large household items. Construction material from smaller home remodeling projects will be accepted as long as they are tied and bundled in four foot lengths or less and do not exceed 50 pounds.
- All trash needs to be placed at the curb by 7:00 a.m. on the regular service day. This will ensure that trash will be picked up whether the resident is on one of the first stops of the day or one of the last.
- Trash should be placed in bags or containers weighing no more than 50 pounds and no larger than 33 gallons. This is for the safety of the drivers. Should you have the need, more than one container can be placed for collection so long as they do not exceed these limits for size and weight.
- Tree, shrubs, and brush trimmings are to be securely tied and bundled and not exceed 4 feet in length and 50 pounds in weight for each bundle.
- Recycle items should be placed in the 18-gallon recycle bin provided by Allied Waste and available at City Hall. If the resident has more recycling than will fit in the container, please place in a paper grocery bag, as they are recyclable as well. If a plastic garbage bag is used, the garbage men will collect as trash and the recycling effort will be wasted.
Questions regarding service:
Allied Waste Systems, Inc.,
6100 Elliot Reeder Road
Fort Worth, TX 76117
(817) 332-7301
Questions regarding billing:
Utility Billing/Collection
(817) 299-1800
City Hall
3200 Diana Drive
Richland Hills, TX 76118
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Gas Service
Gas service for the City is provided by TXU Gas.
For service or repair: (817) 921-6400
In case of emergency: 1-(800) 817-8090
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General Information
For general information about the City of Richland Hills:
City Hall
3200 Diana Drive
Richland Hills, TX 76118
(817) 299-1800
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Homestead Exemption
To apply for a homestead or other property tax exemption:
Tarrant County Appraisal District 2500 Handley-Ederville Road
Fort Worth, TX 76118
(817) 284-0024
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Illegal Dumping
To report suspected cases of illegal dumping:
Code Enforcement
(817) 299-1870
Code Enforcement Action Line
(817)299-1873
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Impounded Vehicles
To obtain release of an impounded vehicle, the owner must show proof of ownership and positive identification to the Richland Hills Police Department. The Richland Hills Police Department will then give the owner a release form for the impounded vehicle. The owner then takes the form to the designated towing service used by the City. The fee for release of an impounded vehicle is the responsibility of the owner.
For further information, contact:
Richand Hills Police Department
6700 Baker Blvd.
Richland Hills, TX 76118
(817) 299-1880
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Jail
The Richland Hills Jail Facility is located at the Richland Hills Law Enforcement Center at 6700 Baker Blvd. Visitation is limited to one visit per day per person. Visitation times are daily from 12:00 to 12:15 p.m., and again at 7:00 p.m. to 7:15 p.m. Releases may be arranged 24 hours daily. Exact cash or bond required. Credit cards are not accepted.
Richland Hills Law Enforcement Center
6700 Baker Blvd.
817-299-1880
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Landfill
The Trinity Waste Systems, Inc. Turkey Creek Landfill is located south of Fort Worth on I-35W at Exit 21, immediately south of Alvarado.
Hours of Operations:
7:00 a.m. to 5:00 p.m., Monday – Friday
7:00 a.m. to 12:00 p.m., Saturday
Tires, batteries, refrigerators, freezers, air conditioners, construction debris, and building material cannot be accepted at the landfill.
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Licenses and Permits
Animal Control – Pet tags required.
Police Department
7049 Baker Blvd.
(817) 299-1893
Building, electrical, plumbing, mechanical, demolition, swimming pools, certificates of occupancy, fences and other construction related codes:
Community Development Department
3200 Diana Drive
Richland Hills, TX 76118
(817) 299-1870
Fire Inspections
Fire Administration
3200 Diana Drive
Richland Hills, TX 76118
(817) 299-1850
Land use, zoning, planning, plat review, and other development related permits:
Community Development Department
3200 Diana Drive
Richland Hills, TX 76118
(817) 299-1870
Solicitor’s Permit
Community Development
3200 Diana Drive
Richland Hills, TX 76118
(817) 299-1870
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Maps
City maps and surrounding areas available on the Maps Page of our Web Site or at:
City Hall
(817) 299-1800
3200 Diana Drive
Richland Hills, TX
Planning and Zoning Maps:
Community Development Department
(817) 299-1870
3200 Diana Drive
Richland Hills, TX 76118
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Municipal Court of Record
The Municipal Court is responsible for processing all citations written by officers of the Police Department and Building Inspection Office. All Court proceedings are conducted under the Code of Criminal Procedures and the Texas Rules of Criminal Evidence as adopted by the Texas legislature.
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Newspapers
The City is required by law to post notices of many kinds in an area newspaper. For this purpose, the City uses the Fort Worth Star-Telegram.
Fort Worth Star-Telegram (817) 335-4837
Northeast Newspapers, Inc. (817) 804-5662
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Ordinances
For general information regarding City of Richland Hills ordinances:
City Secretary (817) 299-1811
3200 Diana Drive
Richland Hills, TX 76118
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Parks
Richland Hills has four parks within its’ city limits:
Creek Trail Park
Kate Baker Park
Rosebud Park
And Windmill Park
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Population
Current Population Estimate – 8,132
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Post Office
Hours of Operation:
Monday – Friday: 9:00 a.m. – 12:30 p.m.
2:00 p.m. – 5:00 p.m.
3201 Diana Drive
Richland Hills, Tx 76118
(817) 281-5846
Toll-free: (800) 275-8777
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Pot Holes
See Street Repair
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Recreation
The City offers numerous recreational activities including various sports, classes, special events, and public park areas.
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Recycling
Recycling Do's and Don'ts
Plastics
Number 1,2,3,4,5 & 7 plastics cn be recycled in your recycle bin. Milk jugs, liter bottles, shampoo bottles, etc.
No butter tubs or containers with openings as large as the container.
No plastic bottles that have contained oil or petroleum by-products.
Please remove all caps.
Glass
All colors of glass bottles can be recycled. Bottles only. No plate glass, ceramic or mirrors.
Metal
All metal food and beverage cans can be recycled. It's not necessary to remove the label, but plese remove the lids and all food waste.
No aluminum foil.
Newspaper, Catalogs and Magazines
Newspapers, catalogs and magazines can all be recycled in your recycle bin.
Junk Mail, Cardboard and Mixed Household Paper
Place all junk mail, envelopes, cereal boxes, cardboard, chipboard and any other household paper product in a brown paper grocery sack and put beside or inside your bin. These loose paper products need to be separate from other materials in your bin.
No tissues, wet paper or paper contaminated with food products are accepted. All cardboard must be broken down to a size that will fit inside your recycle bin. Larger boxes can be placed under your recyle bin. Only flattened boxes will be accepted.
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Schools
See BISD
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Sewer Service
Public Works Department
6700 Rena Drive
Richland Hills, TX 76118
(817) 299-1830
Emergencies (After 5:00 p.m., weekends, holidays) (817) 595-6622
Rate and Billing Inquiries:
(817) 299-1800
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Signs and Billboards
For information regarding the City’s sign ordinance and related permits:
Community Development
3200 Diana Drive
Richland Hills, TX 76118
(817) 299-1870
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Streets
The City of Richland Hills is responsible for city street maintenance including: patching potholes, street lights, and street signs.
For more information regarding city streets:
Public Works
6700 Rena Drive
Richland Hills, TX 76118
(817) 299-1830
To report power outages, call (888)313-4747. In case of an emergency, please dial 911. Remember to never touch downed powerlines.
Streetlight outage reporting web site:
http://www.oncor.com
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Substandard Structures
For information on substandard structures within the City of Richland Hills, contact:
Community Development
3201 Diana Drive
Richland Hills, TX 76118
(817) 299-1870
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Tax Appraisal District
2500 Handley-Ederville Road – 817-284-0024
Tarrant County Northeast Sub-Courthouse
Precinct #3
645 Grapevine Highway
Hurst, TX 76054
817-334-1100
Residents may pay county taxes, buy auto license plate review stickers and register to vote at this location.
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Tarrant County College
Northeast Campus
828 Harwood Road
Hurst, TX 76054
(817) 515-6100
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Taxes
Sales Tax: FY 2007-2008
- Municipal Sales Tax – 1.0%
- Economic Development 4B Tax - 0.125%
- Public Transportation Tax - 0.50%
- State – 6.25%
- Total Sales Tax – 8.25%
Property Taxes:
The City property tax rate is set by the City Council. 2007/2008 rate is $0.450670 (per $100 valuation).
For information on property valuation, contact:
Tarrant County Appraisal District (817) 284-0024
For information on school taxes, contact:
Birdville Independent School District
(817) 547-5700
For information on city taxes, contact:
Finance Department
(817) 299-1800
For information on county taxes, contact:
Tarrant County Tax Office
(817) 884-1100
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The Texas Department of Transportation (TxDOT)
The Texas Department of Transportation is responsible for Highway 10 (Baker Boulevard), including signalization. TxDOT
(817) 292-6510
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Transportation
The T-R-E http://www.trinityrailwayexpress.org/
The T http://www.the-t.com/
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Traffic Tickets
Traffic citations issued by a City of Richland Hills Police Officer are resolved through Municipal Court.
For information:
Richland Hills Municipal Court
(817) 299-1825
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TXU Energy
Electricity in Richland Hills is provided by TXU Energy. To contact TXU Energy call (800) 368-1398.
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Voter Registration
To register to vote in Tarrant County, you must be a U.S. citizen, at least 18 years of age, and not convicted of a felony.
To register to vote in all municipal, county, state, and national elections, contact:
Voter’s Registration Office
Tarrant County
(817) 884-1115
Voter registration cards can also be obtained from the City Secretary’s Office (817) 299-1811.
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Water Service
Water maintenance:
(817) 299-1830
Public Works Department
6700 Rena Drive
Water billing:
(817) 299-1800
City Hall
3200 Diana Drive
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Weeds and Rubbish
It is a violation of City Code to allow weeds, rubbish, brush, or other unsightly or unsanitary matter to accumulate or grow on a lot. To report a possible violation, contact:
Code Enforcement Officer
(817) 299-1870
3200 Diana Drive
Richland Hills, TX 76118
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Zoning
For information regarding the City’s zoning ordinances, contact:
Community Development Department
3200 Diana Drive
Building Official
(817) 299-1870
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