From:††††††††††††††††††††††††††††††††††††††††† James Quin
Sent:††††††††††††††††††††††††††††††††††††††††††† Tuesday, December 06, 2011 12:08 PM
To:††††††††††††††††††††††††††††††††††††††††††††††† Liz Kennedy
Subject:†††††††††††††††††††††††††††††††††††††† FW: Job Description
Agenda Item Number 17.
CITY OF RICHLAND HILLS, TEXAS
POSITION TITLE: Public Safety Systems Integrator
IMMEDIATE SUPERVISOR: Administrative Sergeant
Under general supervision, employee ensures the continuing and quality operations of the Public Safety computer, radio, and telephone systems; these systems also include mobile data and video platforms; maintains servers and other system integration related components to ensure high levels of availability and security of the core organization applications; provides support services to other city departments in acquiring and maintaining radio and telephone equipment; serves as the departmentís Terminal Agency Coordinator (TAC) to ensure compliance with TCIC, NCIC, NLETS, and NCJIS; serves as the property and evidence custodian; maintains the Emergency Operations Center; and performs related work as required.
Manages and provides technical support for the departmentís records management system and underlying Microsoft SQL server and assists with software upgrades as required; assists in the maintenance and replacement of hardware to include servers and work stations, and firmware updates; maintains computer database applications and associated system interfaces critical to the operations of the fire/police/animal control and public works departments; assists with recommendations for operating systems hardware and software upgrades, to include participating in the development of specifications and product vendor identification, coordinating installations and integration of selected hardware and software; confers with staff from various departments and outside agencies to facilitate upgrades as well as solve program and integration problems; maintains police building and system security and integrity; monitors security of all systems and applications; identifies unauthorized access and potential security risks; makes recommendations on security enhancements; oversees and supports operations of the mobile data computers in the police vehicles, and video systems in the police building; serves as the departmentís Terminal Agency Coordinator; manages the administrative, security requirements, system discipline/sanctions, personnel training, criminal history dissemination, validation of records, hit confirmation policy and quality control assigned to the TAC as mandated by the FBI; represents the Police Department during any audits performed by TCIC/NCIC; acts as the Property/Evidence Custodian; provides for the preservation and security of seized or collected property and evidence in the custody of the Police Department and maintenance of police identification services; work is primarily performed indoors in an office environment; primary functions require sufficient physical strength to carry, lift, push, or pull items weighing up to 50 pounds; employee may also be required to bend, stoop, or reach above shoulder level; work as property/evidence custodian may expose employee to hazardous materials or body fluids.
OTHER JOB FUNCTIONS:
May be required to work and/or assist disabled persons.
REQUIRED EDUCATION, DEGREES, CERTIFICATES, AND/OR LICENSES:
High School Diploma or GED. Associates degree in computer science, business or office administration, or related field preferred. Valid Texas Class C drivers license or ability to obtain within 30 days; two yearsí experience working with TCIC/NCIC; or the equivalent in education, training, and experience, which would provide the necessary knowledge, skills, or abilities. Must be TCIC certified as a limited access operator and will be required to obtain full access certification and limited access operator instructor certification within six months of accepting the position; familiarity with MSSQL databases and querying tools preferred.
EXPERIENCE, TRAINING, KNOWLEDGE, AND SKILLS:
Employee must have hands-on hardware and software troubleshooting experience; good technical knowledge of current network hardware and standards, RMS, telephone and radio systems; familiarity with TCP/IP protocols, firewall management, and database administration; working technical experience with relational database servers; knowledge of operating characteristics of criminal information systems and other computer software programs utilized by the department, legal, and law enforcement personnel; knowledge of applicable state and national policies governing the use of TCIC, NCIC, NLETS, and NCJIS; ability to communicate technical and other data effectively and clearly, both orally and in writing, and to prepare and present succinct, coherent, and technically accurate reports; ability to function across agency organizational boundaries (intra and inter) in order to coordinate the agencyís activities related to this position; demonstrable skills in typing and word processing equipment and programs; ability to communicate and comprehend written and oral instructions, to coordinate multiple assignments and tasks and to work with little supervision; possess mathematical ability to effectively process information encountered; ability to comprehend and apply rules and regulations and applicable laws; ability to cooperate with others, ability to speak and deal tactfully and effectively with people; and ability to handle and keep confidential information.