From: James Quin
Sent: Tuesday, December 06, 2011 12:08 PM
To: Liz Kennedy
Subject: FW: Job Description
Agenda Item Number 17.
From:
Barbara Childress [mailto:bchildress@richlandhills.com]
Sent: Thursday, December 01, 2011 5:36 PM
To: James Quin
Subject: Job Description
CITY
OF RICHLAND HILLS, TEXAS
POLICE DEPARTMENT
November 2011
IDENTIFICATION:
POSITION TITLE:
Public Safety Systems Integrator
DEPARTMENT:
Police
IMMEDIATE
SUPERVISOR:
Administrative Sergeant
JOB
SUMMARY:
Under
general supervision, employee ensures the continuing and quality operations of
the Public Safety computer, radio, and telephone systems; these systems also
include mobile data and video platforms; maintains servers and other system
integration related components to ensure high levels of availability and
security of the core organization applications; provides support services to
other city departments in acquiring and maintaining radio and telephone
equipment; serves as the department’s Terminal Agency Coordinator (TAC) to
ensure compliance with TCIC, NCIC, NLETS, and NCJIS; serves as the property and
evidence custodian; maintains the Emergency Operations Center; and performs
related work as required.
Manages and provides technical support for
the department’s records management system and underlying Microsoft SQL server
and assists with software upgrades as required; assists in the maintenance and
replacement of hardware to include servers and work stations, and firmware
updates; maintains computer database applications and associated system
interfaces critical to the operations of the fire/police/animal control and
public works departments; assists with recommendations for operating systems
hardware and software upgrades, to include participating in the development of
specifications and product vendor identification, coordinating installations
and integration of selected hardware and software; confers with staff from
various departments and outside agencies to facilitate upgrades as well as
solve program and integration problems; maintains police building and system
security and integrity; monitors security of all systems and applications;
identifies unauthorized access and potential security risks; makes
recommendations on security enhancements; oversees and supports operations of
the mobile data computers in the police vehicles, and video systems in the
police building; serves as the department’s Terminal Agency Coordinator;
manages the administrative, security requirements, system discipline/sanctions,
personnel training, criminal history dissemination, validation of records, hit
confirmation policy and quality control assigned to the TAC as mandated
by the FBI; represents the Police Department during any audits performed by
TCIC/NCIC; acts as the Property/Evidence Custodian; provides for the
preservation and security of seized or collected property and evidence in the
custody of the Police Department and maintenance of police identification
services; work is primarily performed indoors in an office environment; primary
functions require sufficient physical strength to carry, lift, push, or pull
items weighing up to 50 pounds; employee may also be required to bend, stoop,
or reach above shoulder level; work as property/evidence custodian may expose
employee to hazardous materials or body fluids.
OTHER
JOB FUNCTIONS:
May
be required to work and/or assist disabled persons.
REQUIRED
EDUCATION, DEGREES, CERTIFICATES, AND/OR LICENSES:
High
School Diploma or GED. Associates degree in computer science, business or
office administration, or related field preferred. Valid Texas Class C drivers
license or ability to obtain within 30 days; two years’ experience working with
TCIC/NCIC; or the equivalent in education, training, and experience, which
would provide the necessary knowledge, skills, or abilities. Must be TCIC
certified as a limited access operator and will be required to obtain full
access certification and limited access operator instructor certification
within six months of accepting the position; familiarity with MSSQL databases
and querying tools preferred.
EXPERIENCE,
TRAINING, KNOWLEDGE, AND SKILLS:
Employee
must have hands-on hardware and software troubleshooting experience; good
technical knowledge of current network hardware and standards, RMS, telephone
and radio systems; familiarity with TCP/IP protocols, firewall management, and
database administration; working technical experience with relational database
servers; knowledge of operating characteristics of criminal information systems
and other computer software programs utilized by the department, legal, and law
enforcement personnel; knowledge of applicable state and national policies
governing the use of TCIC, NCIC, NLETS, and NCJIS; ability to communicate
technical and other data effectively and clearly, both orally and in writing,
and to prepare and present succinct, coherent, and technically accurate
reports; ability to function across agency organizational boundaries (intra and
inter) in order to coordinate the agency’s activities related to this position;
demonstrable skills in typing and word processing equipment and programs;
ability to communicate and comprehend written and oral instructions, to
coordinate multiple assignments and tasks and to work with little supervision;
possess mathematical ability to effectively process information encountered;
ability to comprehend and apply rules and regulations and applicable laws;
ability to cooperate with others, ability to speak and deal tactfully and
effectively with people; and ability to handle and keep confidential
information.